FREE EBOOK: INTRODUCTION
The last mile isn't one size fits all.
Every logistics professional knows that supply chains aren’t the same. Logistics requirements are different depending on what you are delivering. And every merchant has a unique delivery profile that affects last mile efficiency. This is something everyone has known for years, but no one has been able to optimize at scale.
Big data has changed that.
Data has provided greater visibility into the last mile delivery process. You can examine every aspect of a single delivery — or look at thousands of orders in aggregate. This gives insight into the unique delivery characteristics that drive efficiencies and service.
Data has also shown how critical last mile delivery is to the customer experience. This added visibility can help you communicate functionality and manage customer expectations.
These insights can help you make better decisions about resources, and encourage innovation.
